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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of srihari paruvada

srihari paruvada

June 1, 2025

5  out of  5
rating by srihari paruvada
"Steve is the great person i worked with my auto and home insurance. He knows what you need and what you don’t. He saved me about $600 for my auto insurance and about $500 for my home insurance. i am giving 5 star rating not because of saving money. He understands and explains clearly what is required. he has lot of experience in this field and lots of patience. I recommend him with my heart."
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Ugaas Mohamed

May 20, 2025

5  out of  5
rating by Ugaas Mohamed
"I had a great experience working with this agency. They were very quick to answer the phone and resolve any issues I had. The service was smooth and professional from start to finish. A special thanks to Lisa—she was incredibly helpful, responsive, and knowledgeable. Highly recommend for anyone needing reliable service in Oregon or Washington!"
We responded:
"Thank you so much for the kind words Ugaas, I agree with you, Lisa is pretty amazing :-) We appreciate you!"
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Stephanie Billingsley

May 13, 2025

5  out of  5
rating by Stephanie Billingsley
"Excellent customer service"
We responded:
"Thank you Stephanie! We appreciate you!"
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Carol Zhu

May 13, 2025

1  out of  5
rating by Carol Zhu
"I messaged them to cancel my dad’s auto insurance on 5/4 because he passed away. I got a call back next day and explained my parents were no longer able to drive and the auto insurance needed to be canceled. The lady over phone said she would update the info on their end and confirmed the mailing address. So far it’s been a week, I still haven’t got any paperwork mailed for the cancellation or any refunds on the original payment method."
We responded:
"Hi Carol, we are sorry for your loss. As you mentioned, you reached out on a Sunday, we contacted you the next business day and your request was processed promptly. There is a normal processing time that applies for the company to process cancellations internally, which our office does not control. The cancellation was processed within the normal time frame. As far as communication goes, since you are not our client nor are you named on the policy, it is normal that company communication would not initially go through you. We wish you all the best."
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Sara Siebum

April 8, 2025

5  out of  5
rating by Sara Siebum
"I was a 40+ customer with another insurance company until their prices went through the roof. I read reviews about Sam Sady’s State Farm and gave them a call. Steve was more than helpful and an excellent communicator. He responded to my message promptly and got back to me with a quote for home and auto insurance. It was absolutely painless and I fully recommend this agency!!"
We responded:
"Thanks so much Sara, we are grateful for the opportunity to serve you!"
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Kara Johnson

April 8, 2025

5  out of  5
rating by Kara Johnson
"I’ve had a great experience as a client here, specifically working with Lisa. She is incredibly responsive, knowledgeable, and helpful. Highly recommend!"
We responded:
"Thank you Kara!"
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Mark Vanderzanden

March 31, 2025

5  out of  5
rating by Mark Vanderzanden
"After signing up with Sam Sady / State Farm over a year ago they have actually lowered my monthly car and home insurance. Allstate NEVER did this in the nearly 40 years I was with them. To say I am happy with them would be an understatement. Mark V."
We responded:
"Our team loves seeing premium decreases for our clients! Thank you Mark!"
Profile photo of Quan Le

Quan Le

March 30, 2025

5  out of  5
rating by Quan Le
"The process to change insurance was a breeze. Able to get all the information I needed and make the switch. Also it’s great that the office is near by if I have any questions."
We responded:
"Thank you Quan, we appreciate the opportunity to serve you!"
Profile photo of Ally Czyzewicz

Ally Czyzewicz

March 19, 2025

5  out of  5
rating by Ally Czyzewicz
"We’ve always enjoyed working with Michelle, she is prompt and knowledgeable!"
We responded:
"Thank you for the kind words Ally, they are very appreciated!"
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Kumar Venkat

March 18, 2025

5  out of  5
rating by Kumar Venkat
"I moved all my State Farm insurance policies (home, auto, rental property) to this office about a year ago and have been very pleased with the excellent and prompt service. It has been a pleasure working with Lisa. I highly recommend these folks!"
We responded:
"We truly appreciate you Kumar, thank you!"
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Chris Hecht

March 14, 2025

5  out of  5
rating by Chris Hecht
"Worked with Sam’s team (Steve). Great experience. Found insurance that would meet my needs."
We responded:
"Thanks for sharing Chris- it is greatly appreciated!"
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Lisa Golden

March 6, 2025

5  out of  5
rating by Lisa Golden
"Very responsive."
We responded:
"Thank you Lisa- we appreciate you!"
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Hyun Jeong Kang

March 4, 2025

5  out of  5
rating by Hyun Jeong Kang
"Steve is very kind and a great support. thanks"
We responded:
"Thanks for the kind words Hyun!"
Profile photo of Karen Rothery

Karen Rothery

March 4, 2025

5  out of  5
rating by Karen Rothery
"My wife and I were married in 1969 a few days after I refutned from Vietnam. We have been with State Farm every day since then. Sam and his team have always been straight forward and fair with us regarding our important insurance coverages. We do not hesitate to recomend them."
We responded:
"Serving you has been a pleasure! Thank you for allowing us the opportunity to serve you all these years- we sure appreciate you!"
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kamal grover

February 26, 2025

5  out of  5
rating by kamal grover
"Always Very very helpful and get quick response . Have been with them for more than 15 years"
We responded:
"Thanks so much for the kind words Kamal, it has been a pleasure serving you all these years and we appreciate you!"
Profile photo of ken oh

ken oh

February 19, 2025

5  out of  5
rating by ken oh
"I have been looking for insurance for home and auto insurance. My church friend Mr.Chong-chun Lee recommended Sam Sady-State Farm Insurance. Called talked to Ms. Lisa Osborn and Mr. Steve at their office. They were very kind and professional, Mr. Stere was awesome, knowledgeable and remarkable person guarded us the best options and prices possible. I would like to recommend them highly in this business."
We responded:
"Thank you Ken! My team and I look forward to serving you!"
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JERRY Zhao

January 27, 2025

5  out of  5
rating by JERRY Zhao
"Very helpful and fast anwser"
We responded:
"Your feedback is very appreciated - thanks Jerry!"
Profile photo of Georgia O'Farrell

Georgia O'Farrell

January 22, 2025

5  out of  5
rating by Georgia O'Farrell
"Super helpful and quick to respond. They were especially helpful during the home buying process, and were able to give us rates that worked with our budget."
We responded:
"Thanks so much for your kind feedback Georgia- we appreciate the opportunity to serve you!"
Profile photo of Tran Tom

Tran Tom

January 20, 2025

5  out of  5
rating by Tran Tom
"thank you Steve you make my search much easy"
We responded:
"Thanks for the opportunity to serve you- we appreciate you!"
Profile photo of Kim Fisher

Kim Fisher

January 17, 2025

5  out of  5
rating by Kim Fisher
"Working with Steve was a great experience. He made changing insurance companies so easy. Everyone at the office is so nice, helpful and supportive. I would highly recommend using Sam and his team!"
We responded:
"Thanks so much Kim, we are grateful for the opportunity to serve you!"
Profile photo of wenura K Withanage

wenura K Withanage

January 17, 2025

5  out of  5
rating by wenura K Withanage
"It has been very smooth process getting new quotes. Steve was available to help most of the time or he will call back"
We responded:
"We appreciate you, thank you Wenura!"
Profile photo of James Song

James Song

December 17, 2024

5  out of  5
rating by James Song
"Great to have a local agent to talk with whenever I have a question. Previous insurance company was raising rates and comparison shopped with a number of insurance companies. Not only the best price but Sam, Steve & Lisa are all friendly and always fast to respond."
We responded:
"We appreciate you James- Thank you!"
Profile photo of Ron G

Ron G

December 7, 2024

5  out of  5
rating by Ron G
"I recently shopped around for auto, home, and umbrella insurance, and Steve made the process smooth and straightforward. He was highly responsive, knowledgeable, and helpful. Steve promptly answered all my questions and adjusted the coverage details, allowing me to compare quotes across different insurance companies easily. His outstanding customer service made my decision a no-brainer, and I ended up purchasing all three policies with Steve."
We responded:
"Thank you so much for the kind words Ron. We are fortunate to have Steve on our team and we are very grateful for this opportunity to serve you- thank you!"
Profile photo of Andrei Scumpu

Andrei Scumpu

December 3, 2024

5  out of  5
rating by Andrei Scumpu
"Excellent, personable customer service. It's wonderful to have direct access to your local agent, talk to real people, and receive prompt follow-up. I feel respected and I trust this team."
We responded:
"Thank you so much for those very kind words Andrei, we are grateful for clients like you!"
Profile photo of Anthony Hynes

Anthony Hynes

December 2, 2024

5  out of  5
rating by Anthony Hynes
"Steve and Lisa at Sam Sady State Farm Insurance were excellent to work with. They were exceptionally fast at replying to questions via email and generated policies that fit our needs all at a great price in a matter of hours. It’s also great to know they are a local agency and only 10 minutes away when needed! Thanks!"
We responded:
"We are so grateful for the opportunity to serve you Tony, thank you for that opportunity and for the kind words- we appreciate you!"